4 thoughts on “How do the hotel's front desk be praised by guests?”

  1. Writing ideas: Write some methods and thinking to the guests.
    First, master the time point for inquiry comments. Never make comments when guests go through the procedures for check -in or go out. On the contrary, they should ask them when the guests live for a long time or when they leave the store and leave the store.
    The take notes carefully. When guests provide positive feedback, they must sincerely thank them for their affirmation and praise, and take notes to prove our serious attitude towards learning and lessons.
    In the comments of the guests. In this process, we must do with a humble and grateful attitude. For example: "I don't know if you have browsed online comments before check -in, but comments are indeed important. If you can comment on our hotel in your busy schedule, and share your experience and feelings with other guests, we will be grateful. "

  2. First, master the time point for inquiry comments. Never make comments when guests go through the procedures for check -in or go out. On the contrary, they should ask them when the guests live for a long time or when they leave the store and leave the store.
    The take notes carefully. When guests provide positive feedback, they must sincerely thank them for their affirmation and praise, and take notes to prove our serious attitude towards learning and lessons.
    In the comments of the guests. In this process, we must do with a humble and grateful attitude. For example: "I don't know if you have browsed online comments before check -in, but comments are indeed important. If you can comment on our hotel in your busy schedule, and share your experience and feelings with other guests, we will be grateful. "

  3. The front desk can say to the guests at an appropriate time: Hello, sir or lady, if you feel good for our services, if you are troublesome, please give a praise, thank you ~~~

  4. Tell the guests to get a small gift or the relevant rights and interests of the rooms
    The sympathy cards, tell the guests that you have praise indicators every day. Usually, guests have sympathy.

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